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What Our Customers Say

Horsleys of Gainsborough Testimonials

At Horsleys of Gainsborough, customer service and satisfaction is of the highest importance to us. Being a long established family business, we tend to do things a little differently. We pride ourselves in going that little bit further in providing you with good old fashioned service. Easy for us to say, but you don't have to take it from us! Please read the testimonials below and find out why, after over a hundred years of trading, we're still number one.




Feedback from Our Customers

The carpet I bought was fantastic quality and very competitively priced. Also have to mention the excellent customer service you receive when you shop at Horsleys! I will definitely be returning for my next carpet. Thank you.

Testimonial by Deborah on Facebook

Now had my entire house re-floored by Horsleys. Always a great service, competitive prices and quality products. A really great, independent local store!

Testimonial by Kim on Facebook

Very happy with my new carpets. Great value and excellent customer service. Won't be going anywhere else from now on!!

Testimonial by Caron on Facebook

Fantastic local company. Will always try to send work their way. Brilliant service and very helpful members of staff.

Testimonial by Mark on Facebook

Would highly recommend this shop to anyone. Friendly staff who offer a superb standard of service.

Testimonial by Tracy on Facebook

Always very impressed with service, delivery and carpet fitting. Definitely wouldn't go anywhere else for carpets!

Testimonial by Claire on Facebook

Just been in and the service was great. Carpet ordered and gets fitted Friday. Thank you to the lovely gentleman.

Testimonial by Shelly on Facebook

Outstanding customer service and great value. All the staff go out of their way to help you.

Testimonial by Jo on Facebook

Always use Horsleys for my carpets, furniture and electricals. Gets my vote any day.

Testimonial by Pam on Facebook

One of the few family businesses left in Lincolnshire and a pleasure to deal with.

Testimonial by Tommy on Facebook

Great local store with a fantastic product range. Good prices and a great service!

Testimonial by Nathan on Facebook

You can always count on Horsleys. Top local business.

Testimonial by Jodie on Facebook

Laminate flooring fitted 12 months ago. Excellent!

Review by Jenny on Facebook

Quality, competitive, local and friendly service.

Review by Daniel on Facebook

I'd just like to say a big thank you for all your help. The freezer is working great and the delivery guys were spot on. The carpet looks absolutely amazing and has been fitted like a dream. I will definitely be coming back to Horsleys again soon. Yvonne was a star and so helpful, as well as everyone else. I will be recommending Horsleys to everyone. Well done keep up the good work!

Message from Dan

Always a fantastic service and great value!

Testimonial by Kay on Facebook

Always give the best service.

Testimonial by Linda on Facebook

Fab service and quality products.

Review by Karen on Facebook

Fantastic products and service.

Review by Sarah on Facebook

Top quality, traditional local business.

Comment by Kevin on Facebook

Lovely family business.

Review by Dawn on Facebook

Thank you to all at Horsleys for the fantastic and helpful customer service I have received. I highly recommend everyone to shop here, it's local and very friendly, nothing is too much trouble. Well done everyone.

Testimonial by Linda on Facebook

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